FAQs for professionals

Do you have a question about:

your first order with E-Swin, payment methods, delivery or our aftersales service? the use of our devices?

Have a look at our FAQs for pros

Customer Service

Existing customer?

Call us on
+33 (0)1 45 74 22 22, then press 1

Mondays to Fridays, 8am to 7pm, and
Saturdays, 8am to 5pm

Not yet a customer?

Call us on
+33 1 45 74 22 22, then press 2

Professionals: Mondays to Fridays, 9am to 12:30 and 1:30 to 5pm
Individuals: Mondays, 9am to 5pm, and Tuesdays to Saturdays, 11am to 7pm

Paris showroom

Would you like to see and test our products, or buy accessories in our store?

Visit us at:
34 rue Brunel
75017 Paris, France

Tuesdays to Saturdays, from 11am to 7pm or book an appointment to test our products or use our DIY hair removal device.

Book an appointment

Advisors’ network

Would you like to work with us and become an independent E-Swin advisor?

Contact us at

Do you want to test E-One with one of our advisors?

Fill this form

Research & Development

Do you need our expertise for a specific project?

Contact our R&D team at


Do you wish to apply to E-Swin to join our team?

Have a look at our current openings